Frequently Asked Questions
Quick answers to the most common questions about Microserial.
Our system is 100% automated. You will receive your license key instantly on the confirmation page and via email immediately after payment.
Yes, all keys are 100% genuine Microsoft Partner licenses. They are permanent (lifetime) and support all official updates.
For Retail keys, you can reactivate the same PC after formatting easily. For OEM keys, they are tied to your motherboard and will reactivate automatically.
Please check your Spam/Junk folder first. If it's not there, you can use our Track Order page to retrieve your keys using your email and order ID.
Yes, all our licenses are Global/Multi-language. You can use them to activate software in Arabic, English, French, or any other language.
Yes, you can upgrade Windows 10/11 Home to Pro using our keys without losing your files, provided your current version is official.
Absolutely! We provide 24/7 technical support. If you face any issues during activation, our team can help you via WhatsApp or remote desktop if needed.
All transactions are processed through encrypted, secure payment gateways. We do not store any of your credit card information on our servers.
Yes! For large orders or B2B requests, please use the "Request Quote" button on the product page or contact our corporate sales team.
We offer a full refund or replacement if the key is proven to be defective and our support team cannot fix it within 24 hours.