Financial Policies

Return & Refund Policy

Clear, fair, and transparent policies to protect our genuine customers and our digital goods.

Because our products are digital license keys delivered instantly, we have a specific refund policy to prevent fraud and abuse while protecting the rights of our genuine customers.

We ISSUE refunds if:

  • The license key provided is invalid, blocked, or already in use at the time of purchase. (This will be verified internally by our technical team using Microsoft databases).
  • Our system failed to deliver the digital product to your email or dashboard, and our support team could not provide it manually.

We DO NOT issue refunds if:

  • You bought the wrong version of the software by mistake (e.g., buying a Mac version instead of Windows, or Home instead of Pro).
  • Your computer does not meet the minimum hardware or system requirements for the software you purchased.
  • You simply changed your mind after the digital key was revealed on the screen or sent to your email.
  • You successfully activated the key, but later uninstalled the software or lost access to your device.

Need Assistance?

If you face any issues, please contact our support team within 14 days of purchase. We will always try to resolve the technical issue or replace the defective key before issuing a refund.

Contact Support Team