Data Protection

Privacy Policy

Your privacy is our priority. Learn how we protect, manage, and use your data securely.

Last Updated: October 2025
At Microserial, we are committed to maintaining the trust and confidence of our visitors. In this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, and how we keep it secure.

1. Information We Collect

When you visit our website, register an account, or make a purchase, we may collect the following information:
  • Personal Identification: Name, Email address, and Phone number (if provided).
  • Order Details: Products purchased, order history, and IP address for fraud prevention.
  • Payment Information: We do NOT store your credit card details. All transactions are securely processed via encrypted third-party payment gateways (e.g., Stripe, PayPal, Paymob).

2. How We Use Your Data

We use your data primarily to fulfill our contract with you. Specifically, we use it to:
  • Process your orders and deliver digital license keys instantly to your email.
  • Provide customer support and respond to your inquiries.
  • Send automated abandoned cart recovery emails (you can opt-out at any time).
  • Prevent fraudulent transactions and secure our platform.

3. Data Security & Protection

We take data security very seriously. Our website uses Secure Socket Layer (SSL) encryption to protect your personal and payment data during transmission. Your passwords are hashed using advanced cryptographic algorithms (Bcrypt) before being stored in our database, meaning even our staff cannot see your actual password.

4. Cookies Policy

Our website uses "cookies" to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your cart items, keep you logged in, and analyze website traffic. You can choose to disable cookies through your browser settings, though some features of our site may not function properly.

5. Sharing Your Information

We will never sell, rent, or trade your personal information to third parties for marketing purposes. We only share necessary data with trusted service providers (like payment processors and email servers) strictly for the purpose of completing your order.
Have concerns about your privacy?

If you want to access, modify, or delete your personal data from our systems, please contact our data protection team at support@microserial.com.